Tag Archives: Know Your Rights

Charged a High Cancellation Fee on a Fixed-Term Contract?

Mobile users engaged with their phone devices

Written by Tammy Maaladiatla Ending a consumer fixed-term contract early, such as a cellphone or data contract, a gym membership, a streaming subscription, or any other ongoing service, should not feel like a fight. Yet for many South African ordinary consumers, a routine cancellation turns into a confusing, expensive back-and-forth over fees that feel exploitative. […]

Consumer Rights and Product Safety: Lessons from the UFS Study

Multiple sanitary pads arranged in a diagonal pattern against a teal blue background, illustrating product safety and consumer protection themes in the context of menstrual hygiene products

Written by Samantha Loomes and Roxanne Vermaak   Since the recent publication of the scientific study from the University of Free State, which identified the presence of hormone-disrupting chemicals in various sanitary products, the public discourse surrounding consumer rights, product safety and transparency in marketing has intensified. Following thorough investigations, media statements from the Minister […]