Written by Tammy Maaladiatla Ending a consumer fixed-term contract early, such as a cellphone or data contract, a gym membership, a streaming subscription, or any other ongoing service, should not feel like a fight. Yet for many South African ordinary consumers, a routine cancellation turns into a confusing, expensive back-and-forth over fees that feel exploitative. […]
Category Archives: Product Liability and Consumer Protection
Class and Group Actions, Product Liability and Consumer Protection
Automotive Liability Crisis: Your Rights and Remedies Explained
31
Jul
Jul
Written by Kemeshan Moodley Thousands of South African motorists purchase vehicles believing they are safe, reliable and fit for purpose. Increasingly, however, consumers are discovering that some vehicles are affected by recurring defects, misleading performance claims, inadequate recalls and other systemic failures that may give rise to legal remedies. These issues are no longer isolated […]
Product Liability and Consumer Protection
Consumer Rights and Product Safety: Lessons from the UFS Study
27
Mar
Mar
Written by Samantha Loomes and Roxanne Vermaak Since the recent publication of the scientific study from the University of Free State, which identified the presence of hormone-disrupting chemicals in various sanitary products, the public discourse surrounding consumer rights, product safety and transparency in marketing has intensified. Following thorough investigations, media statements from the Minister […]