Written by Rorisang Phahlane This article explains the rights and processes available to Road Accident Fund (RAF) claimants whose injuries have been assessed and determined as “not serious” by the RAF, or where the RAF has failed to decide timeously on whether the claimant’s injuries are serious or not serious. This matters because a claimant […]
Author Archives: Maxine Davy
20
Aug
Aug
Written by Tammy Maaladiatla Ending a consumer fixed-term contract early, such as a cellphone or data contract, a gym membership, a streaming subscription, or any other ongoing service, should not feel like a fight. Yet for many South African ordinary consumers, a routine cancellation turns into a confusing, expensive back-and-forth over fees that feel exploitative. […]
14
Aug
Aug
Written by Teboho Mofokeng Every year, thousands of South Africans are injured in motor vehicle accidents. For many, the Road Accident Fund (“RAF”) provides an important source of financial support to compensate for serious injuries, loss of income, medical expenses, and the financial consequences of losing a loved one. While the RAF exists to compensate […]
Class and Group Actions, Product Liability and Consumer Protection
Automotive Liability Crisis: Your Rights and Remedies Explained
31
Jul
Jul
Written by Kemeshan Moodley Thousands of South African motorists purchase vehicles believing they are safe, reliable and fit for purpose. Increasingly, however, consumers are discovering that some vehicles are affected by recurring defects, misleading performance claims, inadequate recalls and other systemic failures that may give rise to legal remedies. These issues are no longer isolated […]
19
May
May
Written by Dayna Arnoldi Slip, Trip and Falls in South Africa – Understanding Liability, Damages and Your Rights to Compensation. Slip, trip and fall incidents are among the most common causes for personal injury claims in South Africa. These incidents frequently occur in everyday environments such as shopping centres, restaurants, hotels, parking areas and public […]
17
Apr
Apr
Written by Mercy Masuka One moment life moves along its ordinary course, and the next it is interrupted by an accident, or life-changing event concerning a loved one. In the aftermath of such events, the physical damage is often visible – damaged property, broken bones and physical pain and suffering. But the emotional impact […]
17
Apr
Apr
Written by Ankia Witte Medical treatment does not always produce the desired outcome. Even where care is appropriate and diligent, complications may arise. However, where harm results from substandard medical treatment, the law recognises a claim for medical negligence. Understanding the distinction between an unfortunate outcome and actionable negligence is critical in determining whether a […]
Product Liability and Consumer Protection
Consumer Rights and Product Safety: Lessons from the UFS Study
27
Mar
Mar
Written by Samantha Loomes and Roxanne Vermaak Since the recent publication of the scientific study from the University of Free State, which identified the presence of hormone-disrupting chemicals in various sanitary products, the public discourse surrounding consumer rights, product safety and transparency in marketing has intensified. Following thorough investigations, media statements from the Minister […]
11
Mar
Mar
Written by Farah Moola “The law is a scarce resource in South Africa … [and] justice is even harder to come by”.[1] South Africa’s constitutional democracy is founded on the promise of equality before the law and meaningful access to justice. Yet, for many individuals and communities, particularly those affected by systemic wrongdoing, corporate misconduct, […]
06
Feb
Feb
Written by Tshifhiwa Nemulalate Navigating the legal process after being injured in a car accident can be stressful. Many claimants believe that lodging a Road Accident Fund (“RAF”) claim is as simple as filling out a form and waiting for compensation. In reality, achieving a successful outcome takes meticulous planning, strict adherence to statutory deadlines, thorough […]
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